-
High rate of illness such
as kidney, Cancer and liver problems resulting
from the consumption of unwholesome and substandard
products.
-
Continued violation of consumers rights as if no
one is in charge.
-
Consumers’ ignorance
of their basic rights and how to exercise those
rights.
-
Non-implementation of the United Nations guidelines
of 1985 for consumer protection, empowerment
and machinery to check consumer exploitation and the
arbitrary behavior of producers of
goods and services.
-
Governmental lethargy in enforcement
of consumers’ rights.
-
Difficulty in maintaining an action against the
manufacturers, suppliers and
importers of fake adulterated, substandard, hazardous, unwholesome
products and providers of poor
quality services thereby making legal redress and utopian dream
for consumers.
-
Lack of consumer complaint resolution mechanism
that is effective in the marker
place
-
No return policy for those wanting to return their
goods for refund or replacement
either because the goods are not fit for purpose or for any
other valid reason.
-
No compulsory compensation to victims of fake and
hazardous products. Our
political antecedents with its economic policies are currently least protective
of the consumer with the
result that consumers are always at the receiving end.
-
Reluctance to enforce the existing laws by the
regulatory agencies.
-
Scant attention paid to empowering consumers with
awareness of their
rights, representation at all levels and regulatory framework to protect them
as consumers.
